Rogers and Fido Helping Efforts in Haiti

Rogers Communications and the Rogers family together announce they will donate $250,000 to relief efforts in Haiti. Rogers will also enable customers to support relief efforts through a text-to-donate campaign.

TORONTO, Jan. 13 - Rogers Communications Inc. announced it has launched a mobile giving campaign to enable its customers to donate funds to help the relief efforts in Haiti in the wake of a 7.2 magnitude earthquake on January 12, 2010, which has left many parts of the country devastated.
Rogers Wireless and Fido customers are encouraged to help those in Haiti by donating to Partners In Health: Haiti and other Haitian relief organizations. By sending the text message "HELP" to shortcode 1291 beginning January 13th, 2010, customers can donate $5.00 CDN to the Haitian relief efforts.
Rogers is working with The ONEXONE Foundation to facilitate 100 per cent of donations in funds and goods to Partners In Health: Haiti and other Haitian relief organizations.
In conjunction with the text-to-donate campaign and on behalf of its more than 10 million customers across the country, Rogers Communications and The Rogers family together will donate $250,000 in funds and goods to Partners In Health: Haiti and other relief organizations in Haiti.
"We at Rogers extend our deepest sympathies to everyone affected by the earthquake in Haiti, and to Canadians who are concerned for their loved ones back home," said Edward Rogers, Deputy Chairman, Rogers Communications. "In support of Partners in Health and other relief organizations in Haiti, we encourage our customers to aid relief efforts via our text-to-donate campaign."
For more information, please visit www.rogers.com. For details on
Partners In Health, please visit http://www.pih.org

Donations will appear as a line item on the customer's next wireless bill.


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The “My Account” iPhone App from Rogers / Fido

A few months ago, Rogers and Fido updated their websites to provide customers with the ability to view their wireless usage in almost real-time. The information was updated every four hours and gave users a great tool to track wireless usage.

To expand on that functionality and to set themselves apart from the other two Canadian iPhone carriers, Rogers and Fido have released new apps called “My Account”. The apps require no inputting of account credentials and simply pull everything from your iPhone network connection and SIM card.


Both Rogers and Fido each have their own version of the app and both apps provide customers with their wireless usage. Like the website, users can see minutes, text message and data usage right from their iPhone, which updates every 20 minutes instead of four hours as on the Rogers/Fido websites. The apps also allow customers to view their current balance and make a payment via credit card.


These apps do not support Corporate Paid/Reimbursed Accounts or Prepaid accounts. You also must be on 3G or EDGE for the apps to retrieve your account information. If you are on WiFi, you will have to turn WiFi off and connect to 3G or EDGE. This is annoying but hopefully a fix for this will come in the future.


Both of the Rogers My Account and Fido My Account apps are available on the iTunes App Store for free.



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